The Twenty Commandments May 5, 2011
Posted by k3nd in Disturbance, Staff, trends.add a comment
- catalogue
- process
- issue manually
- return manually
- send out overdue/reserve notices via post
- argue with customers over minute fines/overdue items
- deal with the Dewey Classification System
- create media releases
- attend unstructured meetings
- sit behind customer service desks
Thou shalt:
- teach technology
- know your customers
- learn from other institutions
- promote innovation
- answer questions through social media
- create partnerships with local businesses
- invest in self cleaning toilets
- ensure reliable and fast wireless connection
- train staff
- bid farewell to the reference library